A: Pass holders with an Epic Day Pass with 1 through 7 days may reserve as many Priority Reservation Days as their pass allows. ... Epic Australia Pass; Snowbasin Premier Pass Benefits. Reserve Priority Ski Days: For increased guest safety, Epic Pass resorts are requiring pass holders to reserve ski days. Reservations are open now. When you purchase your lift ticket this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. You will still have Epic Coverage due to a qualifying Resort Closure or qualifying Personal Event. what about powder days? Q: After I cancel my reservation, how long until I can book another one? Q: Do I need to book a reservation for a child skiing on a 4 & under pass or Tot Pass? Please check border restrictions before making plans. Q: Am I able to reserve days at different resorts? Please note that access to Whistler Blackcomb from the U.S. must adhere to any border closures and restrictions by the Canadian government. The Early Season is exclusive to Pass Holders, but reservations are required to help us keep you safe. REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. Last chance to get your pass this season. EPIC MOUNTAIN EXPRESS: Epic Mountain Rewards pass holder discount on transportation can be redeemed online or over the phone by calling (970) 754-7433. Q: How can I register friends for Buddy Tickets and Ski-With-A-Friend days? From November 6 - December 7, pass holders have priority access to make reservations for the Core Season before lift tickets go on sale on December 8. Epic Coverage. Once you make a reservation for your maximum number of Priority Reservation Days, you will be deemed to be satisfied with your Priority Reservation Days and no refund will be permitted, other than due to a qualifying Resort Closure or qualifying Personal Event. We expect that for many days throughout the season, pass holders will be able to make a reservation within the week of their desired date. If you purchase a lift ticket this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. Epic Pass Club 2019/20. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. Senior Passes. The earlier you cancel your reservation, the more likely that a fellow skier or rider will be able to use your spot to enjoy the mountain. Last chance to get your pass this season. Early season reservations for Keystone will open Nov. 4 to ski from Nov. 6 – Nov. 13. Don’t feel like waiting? These passes are available for a limited time only at resort ticket windows and through the call center; they cannot be purchased online. A: Once you cancel a reservation, you may immediately rebook a new reservation. To view a list of opening dates and when early season inventory will be available for each resort, click here. In order to receive a full refund, you must not have used your pass, reservations must be unavailable on the dates and at the resort you planned to use your pass, and you must submit your refund request by December 7, 2020. Pass holders will have priority access to book their preferred days during the season, and lift tickets will not go on sale until Dec 8, 2020. If you try to reserve days online with this pass, you may receive an error "NO VALID PASS," this is only because these passes do not require a reservation. Auto Renew. Excitement is high, and we anticipate our reservation system will be busy during these first few days. Don’t forget, once you are in your account, complete any actions required to activate each pass by signing any outstanding waivers or by uploading any missing photos. A: In order to give our Auto-Renew pass holders time to learn about this new system and to plan their winter season, the deadline to opt out of auto renew was extended to September 13, 2020 before your down payment charge was made. For our Early Season (all days prior to December 8, 2020) days will be released each Wednesday at 2 PM MST for the following week with the waiting room opening at 1 PM MST. From Perisher, Falls Creek and Hotham, thank you for working with us to keep our season safe, thank you for challenging us and thank you for giving us the tools to provide a safe and memorable winter. Days will be released each Wednesday for the following week, and you can reserve as many days as your pass type and availability allow. A: We have announced Opening Days for our 34 North American resorts! To ensure physical distancing is possible, we will be managing the number of guests on-mountain at our resorts this season. Reservations may be spread across multiple resorts or at one resort only, depending on the access of the pass purchased. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. The reservation system is exclusive to Pass Holders through Dec. 7 and is now live. Reservations are open now. Planning to ski or ride between Dec. 8 and Apr. If you can't secure your Priority Reservation Days by Dec. 7, and you haven't used your pass, you can request a refund. This season we’re all in this together. Week-of reservations in the Early and Core Seasons do not count against your Priority Reservation Days. This is where you will be able to manage or cancel your reservations. When you purchase your lift ticket this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. Section Title Explore EpicPass Benefits Priority Reservations for Pass Holders. Q: I bought my Epic Pass before the reservation system was announced, can I get a refund? A: Yes, Buddy tickets and Ski-With-A-Friend tickets will be available for purchase beginning on December 8, 2020. The Epic Australia Pass is the best value season pass for Australians and connects Perisher as well as Falls Creek and Hotham with Whistler Blackcomb, Hakuba Valley Japan, Rusutsu Japan and the Best of the U.S. Passes go off sale Dec 6. A: There is no additional fee to make or cancel reservations. REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. A: Pass holders may reserve days at any Vail Resorts’ owned and operated North American resort based on the access of their pass. If you purchase an Epic Pass or Epic Australia Pass, you will have unlimited access to the largest ski resort in the Southern Hemisphere, plus world-class resorts in the U.S. including access to Vail, Beaver Creek, Whistler Blackcomb, Breckenridge, Park City & more! Can I decide last minute that I want to ski? Free Epic Coverage for peace of mind, and more time to make your decision. Epic Mountain Rewards 2020/21. A: Epic Coverage is free for all pass holders and provides protection across a range of qualifying personal events and qualifying resort closures and has been updated for this season. For Epic Coverage protection, only the initial Priority Reservation Days reserved prior to 12/7 are eligible to be covered (if you do not elect Core Season coverage). We’ll guide you through the steps of finding your account. A: The type of pass you purchased will determine the number days you will be able to reserve. For the 2020/21 season, you must be a pass holder to purchase a Buddy or Ski-With-A-Friend ticket online (you may not send your benefits to others to redeem online). We strongly recommend purchasing your Buddy or Ski-With-A-Friend tickets in advance through epicpass.com to secure your ticket before traveling to our resorts. Q: If I’m a pass holder and plan to take a Ski & Ride School lesson, should I get a ski reservation before booking my lesson? A season unlike any other, this winter presented our teams with unprecedented challenges. Continue A: No, lift tickets will not go on sale for the 2020/21 season until Dec. 8. Q: May I transfer my reservation to another pass holder or lift ticket holder or from one resort to another? For your safety, we are managing the number of guests on-mountain. Q: As a pass holder, will I have to make reservations for Partner Resorts? Lock in your Priority Reservation Days and early season skiing and riding. No lift tickets will be sold at the ticket window in resort. Reserve them starting Nov. 6 and before lift tickets go on sale Dec. 8. New refund deadline date. Q: Will I be able to purchase Buddy or Ski-With-A-Friend tickets this season? If you no longer would like to be enrolled in our Auto Renew program, you can  email one of our pass experts at seasonpass@vailresorts.com. In the event that the resorts need to manage capacity to allow for physical distancing, Vail Resorts may manage access through a reservation system that prioritises pass holders. A: Yes, as long there are reservations available at a resort you can make changes the same day. Additionally, the Northeast Tot Pass, Whistler Blackcomb Tot Pass and Stevens Pass 6 & under pass will not require reservations. A: Yes. Your pass number was included in your purchase confirmation email, when you bought your 2020/21 pass. Early Season reservations are available the Wednesday prior to Opening Day. For Epic Day Pass holders and other fixed season pass products, guests may book up to the number of days remaining on their pass less the number of Priority Reservation Days booked, as long as there is available capacity at a given resort. Guests with a 2019-20 Epic Pass or 2019-20 Epic Military Pass will also be required to make reservations to access the resorts during these peak periods. For the vast majority of days, we expect that it will not be an issue for anyone to access our mountains– but for your safety, we are not planning for the majority of days, but for every day of the season. Find My Account. Pass holders will be able to utilize their Buddy and Ski-With-A-Friend benefit tickets on any day when there is available capacity for lift ticket purchases. Lock in your Priority Reservation Days and early season skiing and riding. A: Your 2019/20 pass holder credit is not impacted by the reservation system. Lift tickets will go on sale December 8, 2020. Please note, if you opted out of Auto Renew, you will not receive a rollover of any potential 2019/20 Pass Holder credit. See the Epic Coverage Terms and Conditions for more information. There is no need to rush to reserve your Priority Reservation Days. 4), when can I start booking reservations? As such, reservations will be required every day of the season at every resort for all guests. See the Epic Coverage Terms and Conditions for more information. Q: What if I do not ski or ride on the day of my reservation? Q: Can I ski two resorts in the same day? Lift tickets will go on sale December 8, 2020. Pass holders can begin booking their Epic Mountain Express rides on October 1, 2020 for the 2020/21 ski season. We designed this exclusive month-long booking window to accommodate our Pass Holders' requests, and we are confident that you will be able to reserve your days for the core season before lift tickets go on sale Dec. 8. We call these Priority Reservation Days. All Rights Reserved. REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. The Epic Australia Pass now connects Perisher with Japan, Canada and the best of the U.S., with 24 mountain resorts in four countries on the pass! Snow season has arrived in Canada and the U.S.! These daily lift tickets will only be available during the Core Season if capacity allows at the resort. You cannot change a reservation to a different resort on the day of your reservation. Guests with a 2019-20 Epic Pass or 2019-20 Epic Military Pass will also be required to make reservations to access the resorts during these peak periods. Epic Day Pass™: Epic 4-Day Pass, Epic 5-Day Pass, Epic 6-Day Pass and Epic 7-Day Pass holders will receive up to seven days of skiing or snowboarding at Sun Valley and Snowbasin as part of their total purchased days with no blackout dates. The Epic Australia Pass will remain on sale until Sunday 12 July 2020 for $889 for Adults, $499 for Students and $685 for Seniors. Log in using that same email and you should see your upcoming season pass in your account. You will not be guaranteed access to use your pass because you booked lodging – you must have a reservation in order to use your pass. For the 2020/21 season, you must be a pass holder to purchase a Buddy or Ski-With-A-Friend ticket online (you may not send your benefits to others to redeem online this season). A: Booking a reservation will turn your pass access on and off for that day, so there is no need to bring anything but your pass to be able to access the mountain as usual. If you need to change your reservation to a different resort, you can cancel your existing reservation and book a new one if there is available capacity. There will not be a waiting list, reservations are first come first served. If you abuse the system by repeatedly missing or cancelling week-of reservations (or Priority Reservation Days that you booked within 2 weeks of the reservation date), you may lose your reservation privileges for a period of time. DO I NEED A RESERVATION WHEN I PURCHASE OTHER PRODUCTS (LODGING, SKI AND RIDE SCHOOL)? Visit here for more information. With our Pass Holder reservation system, you can rest assured knowing you will have the space you need when you visit our resorts this winter. A: Yes, Canadian pass holders with access to resorts in the United States may make reservations at these resorts. Click here to reset your password. A: We will be assessing capacity based on a variety of factors to determine the capacity across each of our 34 North American resorts by taking into account factors such as our operating plan, local regulations, weather conditions, size of resort, historic visitation numbers and our own operating experience to estimate of the number of guests we can accommodate for safe physical distancing. As pass holders use their Priority Reservation Days, they can book additional reservations, maintaining up to 7 reservations (or however many days of access are remaining on their pass(es)) at a given time. For your safety, Vail Resorts will be managing how many people are on our mountains this season and implementing a reservation system that prioritises Pass Holders. A: We are focused on the upcoming winter season and ensuring a safe ski and ride experience. Do I need to do anything prior to making a reservation? Reservations will be made available on a weekly basis for the upcoming week of skiing, and these reservations do not reduce a general pass holders’ Priority Reservation Days for the Core Season. Reservations will be made available on a weekly basis for the upcoming week of skiing, and these reservations do not count towards pass holders’ Priority Reservation Days for the Core Season. Passes go off sale Dec 6. Only the Priority Reservation Days for the core season reserved by December 7, 2020 will be eligible for Epic Coverage protection (if you do not select Core Season for your Epic Coverage protection preference). From the threat of bushfires to a pandemic, the odds were against us, and whilst our seasons in Victoria were cut short, we wanted to send a heartfelt thank you to everyone who continued to support us through this challenging time. The best value for early season skiing and riding at most of our resorts is an Epic Day Pass (save up to 50% off daily lift tickets). A: All children 4 & under are eligible for a complimentary Epic Pass and do not need to make reservations. Once you make a reservation for your maximum Priority Reservation Days, you will no longer be eligible to receive a refund prior to December 7, 2020. Q: What if I purchased my pass and none of my preferred days are available? Epic Coverage is free with every Epic Australia Pass and gives you refunds for job loss, injury, certain resort closures (including Covid-related closures) and more. The Epic Australia Pass now connects Perisher with Japan, Canada and the best of the U.S., with 24 mountain resorts in four countries on the pass! Vail Resorts Australia have also extended the refund deadline date for Epic Australia Passes to July 12. Check the reservation calendar in My Account to see if capacity has opened up. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. Check out our shopping guide to help make the decision easier. Passes go off sale Dec 6. A: All children 4 & under are eligible for a complimentary Epic Pass and do not need to make reservations. Last chance to get your pass this season. Last chance to get your pass this season. Keystone is the first resort to open, on Nov. 6. These passes are available for a limited time only at resort ticket windows and through the call center; they cannot be purchased online. For an overview of Epic Coverage and to view the Terms & Conditions, click here. Protection against: For more information please visit our Epic Australia Pass Frequently Asked Questions. Thank you for understanding! When you purchase a lift ticket for the 2020/21 season, it is for an exact date at a single resort. You will not be guaranteed access to use your pass because you booked lodging, WHEN WILL RESORTS OPEN FOR THE 2020/21 SKI SEASON, WHY IS THERE A RESERVATIONS SYSTEM FOR THE 2020/21 SKI SEASON. These reservations will open up on weekly basis throughout the season. Or don’t see your 2020/21 pass in your account? If you purchased 2020/21 passes for household members at the same time that you purchased your pass, they will automatically connect to your account, by using the same email you used to purchase the passes. Snow season has arrived in Canada and the U.S.! These week-of reservations do not reduce your maximum number of 7 Priority Reservation Days. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. A: If you choose to ride on a day or at a resort where your pass is restricted, or after you have utilized all of your eligible days on a frequency product, you can purchase a daily lift ticket at the pass holder discount rate through the call center, starting December 8, 2020. You will receive an email confirmation letting you know your pass has been activated for those days! Prior to December 7, 2020, pass holders will have the ability to reserve up to 7 Priority Reservation Days or the number of days available on their pass up to 7 days. Last chance to get your pass this season. With all that in mind, prices for some of the biggest ski pass programs in the country, the Epic Pass, Ikon Pass and the Mountain Collective Pass, will start to rise this month. A: Pass holders with Early Season skiing access will be able to make a reservation a week prior to the date they want to use their pass. To view a list of opening dates and when early season inventory will be available for each resort, click here. Q: If I’m a Canadian resident, may I reserve days at any of Vail Resorts’ owned and operated resorts in the United States? Q: Will daily reservations be required for skiing and riding in the Early Season? To ski on opening days, inventory will be released on the Wednesday before a resort opening, i.e. Week-of reservations in the Early Season and Core Season do not count against your Priority Reservation Days. Epic SchoolKids passes require reservations to ski. A: For your safety, we are managing on-mountain access this season. A:  The deadline to opt out of Auto Renew for the 2020/21 season was September 13, 2020. Given the uncertainty of the situation, this is subject to change as we move forward. To get your preferred days, reserve before lift tickets go on sale on Dec. 8. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. A: Yes, pass holders with access to Whistler Blackcomb may make reservations at Whistler Blackcomb. Reservations are open now. Q: How many days can I reserve at one time? If you travel to our resort without securing a lift ticket, there is a chance there will be no lift tickets remaining online, and you will be unable to ski that day. Need to find your pass number? Create one now. Reservations for the Early Season (from the resort opening to December 7, 2020) will be released every Wednesday for the following week. REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. To help you navigate our site on the busiest days, we've implemented an online waiting room. Q: Why are you implementing a reservation system? If you do not see your current 2020/21 pass in your account, ensure you reference your 2020/21 purchase confirmation email to determine what email was used to purchase your current pass(es). The deadline to use your 2019/20 credit toward a 2020/21 season was September 17, 2020. You can book as many week-of days as your pass type and availability allow. You will be able to cancel your reservation by going online at epicpass.com or on our resort sites in your "My Account" profile. You will not be able to reserve same day reservations at more than one resort. We stayed committed to what matters most: your safety and our mountains. A: We plan to open all resorts and all terrain as weather, snow conditions and government regulations permit. Q. As such, reservations will be required every day of the season at every resort for all pass holders. Lock in up to 7 days of reservations before the Core Season even starts. For Epic Coverage protection, only the initial Priority Reservation Days reserved prior to 12/7 are eligible to be covered (if you do not elect Core Season coverage). For your safety, Vail Resorts will be managing how many people are on our mountains this season and implementing a reservation system that prioritises Pass Holders. Q: If I’m enrolled in the Auto-Renew program, does the reservation system impact me? In order to receive a full refund, you must not have used your pass, reservations must be unavailable on the dates and at the resort you planned to use your pass, and you must submit your refund request by December 7th, 2020. Q: If I am a pass holder and plan to book Lodging, should I make a pass reservation before booking lodging? Reservations are open now. Terms and conditions apply. Q: How are the capacity maximums determined by resort? A: 2020/21 pass holders can start making reservations online beginning November 6, 2020, for our Core Season (from December 8, 2020 to Easter, April 4, 2021). A: For your safety, we are managing on-mountain access this season. Have two or more accounts? A: Skiing and riding in the early season is exclusive to pass holders this winter. As a result, you only need to bring your lift ticket as you normally would to access the mountain. For guests who have historically purchased a lift ticket, two great alternatives are our Epic Day Pass or Whistler Blackcomb Day Pass, available for purchase now. We recommend guests purchase a pass to enable early access for booking reservations. Q: Will I have to make reservations to ski or ride, beyond the 2020/21 season? Missing household members on your account? We will not be selling Lift Tickets for Early Season. A: Pass holders may reserve the same days for everyone listed in the Family/Household within “My Account” on epicpass.com, as long as there are reservations available for all family members. A: Once the reservation system launches on November 6, 2020, all reservations can be viewed under “My Account” on epicpass.com or on our resort sites. A: You are able to view and manage your reservation online in your My Account on epicpass.com. Don’t forget, during the season, you will also be able to reserve as many week-of reservations as your pass type and availability allow. Additionally, general pass holders will be able to make as many reservations in Early Season and week-of reservations as available, based on capacity and pass access. Capacity maximums will vary by resort based on the above factors and may change based on certain factors, including government regulations or operational ability. A: Daily lift tickets will be available for advance purchase starting December 8, 2020. With the 2021 Epic Australia Pass, you can explore them all and more for just $899, and with the peace of mind provided by free Epic Coverage. Q: What lift access capacity constraints will be in place for the 2020/21 season? Please see Epic Coverage Terms and Conditions for more information. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. A: Yes, reservations will be required for every day of the ski season. A: Pass holders may reserve as many Priority Reservation Days as are eligible on each pass product purchased per the question above. Click here for details. The Epic Australia Pass now connects Perisher with Japan, Canada and the best of the U.S., with 24 mountain resorts in four countries on the pass! Can I rollover my credit to the 2020/21 season? Q: Do pass holders get first access to reservations? Reservations are open now. Once you ski or ride on one of your Priority Reservation Days, you can make a new reservation bringing your total reservations back up to 7, or the remaining number of access days on your pass. Reservations are open now. Don’t forget, during the season, you will also be able to reserve as many week-of reservations as your pass type and availability allow. The pass holder must be present at the resort for pick up with their friend. A: A mountain access reservation is included with the purchase of a ski school lesson. Q: If there are no reservations available on a day I want to ski or ride, could one become available to book later? Pass restrictions and blackout days will apply. Lock in your Epic Australia Pass for only $899 for Adults, $499 for Students (up to year 12) and $699 for Seniors (65 years and over). However, you may be eligible to rollover your 2019/20 Pass Holder credit if you are eligible for a refund of your 2020/21 pass under Epic Coverage. Benefits. Pass holders are reminded that reservation availability is not guaranteed as the resorts are operating at approximately 50% of normal capacity due to COVID-19 capacity constraints and limited snow cover. REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. ... Access your exclusive Epic Pass holder savings, including 20% off food, lodging, lessons, rentals, and more with Epic Mountain Rewards Pass holders also have exclusive early season access, starting on November 6, as our resorts start to open for the 2020/21 season. For increased flexibility all winter long, we have relaxed our lodging booking and cancellation policies. Last chance to get your pass this season. NOTE: To ensure we accommodate those who are looking to make a reservation, you will not be able to cancel or change your reservations until Nov. 17. If you're planning on using your Epic Australia Pass during the 2020/21 Northern Hemisphere season, hit the link below for more info. To help you navigate our site on the busiest days, we've implemented an online waiting room. With our Pass Holder reservation system, you can rest assured knowing you will have the space you need when you visit our resorts this winter. Senior Passes. 2021, bring it on! Password issues? In addition, pass holders will be able to make as many week-of reservations (or however many days of access are remaining on their pass) within a week of their desired ski or ride day, subject to availability and their pass access at that resort on that day. A: Excitement for the season ahead is certainly high! Confirm that all members of your household are in your account and are assigned the correct passes. The reservation system is exclusive to Pass Holders through Dec. 7 and is now live. PASS HOLDER RESERVATIONS ARE NOW OPEN | Reserve Your Days ... Epic Australia Pass. Simply reserve the day you want to ski or ride, this will give you full access to ski or ride that entire day and into the night. A: If you are unable to book your preferred Priority Reservation Days during the initial booking window from November 6, 2020 through December 7, 2020 you will have the option to receive a full refund for your pass and rollover all or a portion of your 2019/20 pass holder credit to the 2021/22 season. Additional terms apply, visit Epic Coverage Terms and Conditions to learn more. Ski and board year-round in four countries, all on one incredible pass… Reservations will be required to access the mountains. *All reservations for early season are dependent on terrain availability and may be cancelled if there are limitations based on weather conditions. Q: Can I purchase a discounted lift ticket to ski or ride on a day or at a resort where my pass is restricted or after I have used all of the included days on my Epic Day Pass or frequency product? A: The deadline to request a refund was September 17, 2020. A: Yes, night skiing will be available at certain resorts. Please only book the days you can actually ski and ride. Breckenridge inventory will be released on Wednesday, November 11 for its opening day on Friday, November 13. Snowbasin Resort, located just one-hour north of Park City, has partnered with the industry-leading Epic Pass. A: For the 2020/21 season, you will only be able to make a reservation to ski at one resort per day. When you purchase your lift ticket this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. Pass holders will be able to make as many reservations in Early Season as available, based on capacity and pass access. If you are having any trouble, use our chat feature online at epicpass.com in the “My Account” section of our website to have one of our pass experts assist you. If you are unable to connect your pass to your account, use our chat feature online at epicpss.com in the “My Account” section of our website to have one of our pass experts assist you. Reservations are open now. Epic Australia Pass. A: All pass holders should book their reservations to align to their vacation stay. We can’t wait to see you on the slopes soon! To view a list of opening dates and when early season inventory will be available for each resort, click here. This discount is only available when booked directly with Epic Mountain Express. With ski season upon us and reservations required at many resorts, multi-resort passes like the Epic Pass are a great way to ensure you get your ski days in. We will provide further details in late November on how to submit a refund request. REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. Here are some tips to trouble shoot issues with your account: Don't have an account yet? Q: If I’m a resident of the U.S., may I reserve days in Whistler Blackcomb? Q: If I want to ski in the Core Season (Dec. 8 – Apr. A: If you are unable to book the 7 Priority Reservation Days (or eligible days on your product) you prefer during the initial booking window from November 6, 2020 through December 7, 2020, you will have the option to receive a full refund for your pass and rollover any potential 2019/20 pass holder credit to the 2021/22 season. If you need to add Family members to your account, please add them within “My Account” or by contacting our pass experts at (970) 754-0005. Q: Will I be able to make reservations for my entire family? Use the Pass Number that was included in your confirmation email when creating your account or you won’t have your pass linked to your new account. The pass holder must be present at the resort for pick up. While the vast majority of our lift ticket products will be available for the 2020/21 season, including Buddy and Ski-With-A-Friend tickets, certain products and product features will not be offered this year, including lift tickets with a duration of 8 or more days and lift tickets featuring multi-resort access. Australia’s largest and most iconic ski resort, Perisher is now part of the Epic family. To help you navigate our site on the busiest days, we've implemented an online waiting room. A: Reservations for the Core Season begin on Nov 6. and can be booked throughout the whole season. While you won’t be able to make a reservation at a ticket window this season, you can make one online or on your phone to activate your pass. To make that happen, you should ONLY book week-of reservations for days that you plan to use. We operate many of the largest mountain resorts in North America, and for the vast majority of days during the season, we should be able to accommodate everyone who wants to be on our mountains. Q: Will I need a reservation for night skiing? What Epic Pass is right for you? To ensure physical distancing is possible, we will be managing the number of guests on-mountain at our resorts this season. A:  It is important that you make sure your account is ready to go. We will not be selling lift tickets during Early Season. A: No, reservations are for a full day of skiing or riding only. A: Every pass holder will be offered Priority Reservation Days for the Core Season for the number of days of access on each of their passes up to 7 Priority Reservation Days. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale. Guests with a 2019-20 Epic Pass or 2019-20 Epic Military Pass will also be required to make reservations to access the resorts during these peak periods. Additionally, the Northeast Tot Pass, Whistler Blackcomb Tot Pass and Stevens Pass 6 & under pass will not require reservations. Passes go off sale Dec 6. Q: I am currently enrolled in Auto Renew; may I opt out? Core Season week-of reservations can be booked on a rolling basis, meaning you can make a reservation for any date over the next 7 days, so long as there is available capacity. Don't wait to get your pass. Passes go off sale Dec 6. Passes go off sale Dec 6. The Epic Australia Pass will remain on sale until Sunday 12 July 2020 for $889 for Adults, $499 for Students and $685 for Seniors. If you’ve purchased products from us before but you don't know how to sign in. Pass Holders can now reserve their Priority Reservation Days for the core season. Q: May I transfer my reservation to another pass holder or lift ticket holder or from one resort to another? A: Lift tickets will go on sale December 8, 2020. Q: How does Early Season skiing work with reservations for EDGE Cards? These reservations will count toward your Priority Reservation Days for the core season. We would like to show you a description here but the site won’t allow us. We want to provide assurance to our guests that we will do our very best to manage crowding at all times – be it a holiday weekend or the unpredictable powder day. *NOTE: To ensure we accommodate those who are looking to make a reservation, you will not be able to cancel or change your reservations until Nov. 17. Q: Will all resorts sell daily lift tickets? If you're planning on using your Epic Australia Pass during the 2020/21 Northern Hemisphere season, hit the link below for more info. PRIORITY ACCESS: Pass Holders can reserve their Priority Reservation Days before lift tickets go on sale Dec 8. We expect that for many days throughout the season, pass holders will be able to make a reservation within the week of their desired date. Q: What are the opening dates for each resort? Q: I used one of my Priority Reservation Days, may I make a new reservation? We encourage guests to purchase in advance and then pick up the lift ticket at the ticket window. If you have reviewed all of the pass options and would like to continue with the purchase of an Epic Australia Pass, or if you believe you have received this message in error, you can proceed to make your purchase. Epic SchoolKids passes require reservations to ski. Pass holders will have priority access to the reservation system to book their preferred days before December 7, 2020, and lift tickets will not go on sale until Dec. 8, 2020. As an Epic Pass holder, you get 20% off food, lodging, lessons, rentals, and more, Access your exclusive Epic Pass holder savings, including 20% off food, lodging, lessons, rentals, and more with Epic Mountain Rewards. We call these Priority Reservation Days. Additional days may be reserved once a day is used to maintain a total of 7 Priority Reservation Days at one time, or up to the maximum remaining days of access on your pass. In the event that you need to cancel a reservation, you must cancel by 12:00am of your planned ski date. Q: How will the reservation system impact my credit from the 2019/20 season? A: This winter season we will be implementing a reservation system to manage the number of guests on mountain across our 34 North American resorts. Q: I bought multiple season pass products, how many days may I reserve at one time? We will assess the winter operating plan for the 2021/22 season next year. A: No, as it currently stands, as an Epic Pass holder you do not have to make reservations at any partner resorts. A: All of our 34 owned and operated North American resorts will require pass holders to make reservations during the 2020/21 season. What about Epic SchoolKids? Pass and card holders with a 10-Day EDGE Card or 8 to 10-Day Whistler Blackcomb Day Pass will be able to reserve up to 7 Priority Reservation Days at one time. 2020, what a year! REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. Days will be released each Wednesday for the following week and you can reserve as many days as your pass type and availability allow. Q: What do I need to bring to the resort on the day of my reservation? A: No, reservations are non-transferable from pass holder to pass holder or lift ticket holder, or from one resort to another. Once you ski or ride on a Priority Reservation Day you can make a new reservation, holding up to 7 at a time. Q: If I want to ski or ride in the Early Season (opening day to Dec 7), when can I start booking reservations? To view a list of opening dates and when early season inventory will be available for each resort, click here. Experience Snowbasin, Utah on the Epic Pass Without Reservations. Given the need to manage lift ticket sales, they will only be sold on our websites and through our call centers. Q: I am having trouble accessing my account to reserve my days, what do I do? Q: What if I am not satisfied with the Priority Reservation Days I was able to make? Pass holders will not need to make a separate reservation. REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. Keystone is the first resort to open, on Nov. 6. Our goal is to accommodate everyone who wants to ski and ride at our mountains this season. If you can’t reserve your Priority Reservation Days by Dec. 7 because they are unavailable; and you haven’t used your pass, you can request a refund. Those with an Epic Pass can begin to make reservations for this year’s ski days starting on Nov. 6. Pass restrictions and blackout dates apply. Q: What happens if I miss my reservation? Q: When will I be able to make my reservations for the season? 2021 Epic Australia Pass access starts with the 2021 Australian snow season and concludes with the 2021/22 snow season in the Northern Hemisphere. Excitement is high, and we anticipate our reservation system will be busy during these first few days. Q: Will lift tickets be available to ski or ride in the Early Season? A: Thank you for purchasing a pass! Q: I bought an Epic Day Pass or other frequency pass product, how many days may I reserve at one time? We understand plans change, but if you repeatedly miss or cancel a week-of reservations (or Priority Reservation Days booked within two weeks of the reservation date), you may lose the privilege to make reservations in advanced, for a period of time. View them here. See the Pass Holder Reservation System page above to view all details. Will there be a waiting list? Early season reservations for Keystone will open Nov. 4 to ski from Nov. 6 – Nov. 13. Q: Will there be a waitlist if there are no reservations for a day I want to use my pass? Cancellations may be performed online at epicpass.com or on our resort sites in your "My Account" profile, beginning on Nov 17, 2020. As a pass holder, you should only book week-of reservations for days that you plan to use. Please check border restrictions before making plans. Epic Pass Otherwise. Epic SchoolKids enrollment is now closed for the 2020/21 season. A: There will not be a waitlist, however you can check back regularly to see if reservations become available for the day(s) you wish to use your pass. A: No, Telluride is not requiring reservations for qualifying Epic Passes. Additional terms apply, visit Epic Coverage Terms and Conditions to learn more. A: All reservations can be viewed and canceled in My Account. The best value for early season skiing and riding at most of our resorts is an Epic Day Pass (save up to 50% off daily lift tickets). Lock in up to 7 days of reservations before the Core Season even starts. 4? Beginning on November 17th, to cancel a reservation, simply click the cancel button, next to each reservation you would like to cancel. Q: Which resorts will require a reservation? Epic Pass and Epic Day Pass Holders get priority reservation access and exclusive Early Season skiing and riding. © 2020 Vail Resorts Management Company. The best value for early season skiing and riding at most of our resorts is an Epic Day Pass (save up to 50% off daily lift tickets). Here are the easy steps to reserving your days: If you want to reserve days at another resort, repeat the process! We will provide further details on how to submit a refund request in late November. Pass holders will be able to utilize their Buddy and Ski-With-A-Friend benefit tickets on any day when there is available capacity for lift ticket purchases. Last chance to get your pass this season. Reservations are open now. In the event that the resorts need to manage capacity to allow for physical distancing, Vail Resorts may manage access through a reservation system that prioritizes pass holders. A: Yes. Pass holders may have up to 7 Priority Reservation Days booked at any time (or the number of days left on their Pass). You can reserve as many days as your pass type and availability allow. Pick the days you want, based on what your pass type allows, Choose the pass holders in your account that are going with you, Enter your contact details and press "complete reservation". A: Buddy tickets and Ski-With-A-Friend tickets will be available for purchase in My Account beginning December 8, 2020. For example, if you purchase a 3-Day Epic Day Pass, you will be able to reserve up to three Priority Reservation Days. You will be required to purchase your Buddy or Ski-With-A-Friend tickets in advance through epicpass.com to secure your ticket before traveling to our resorts to pick up the ticket. A: If you no longer plan to use your reservation, you may cancel the reservation by 12:00 am of your planned ski date. Don't wait, Epic Pass Prices go up $100 on Nov 22. A: Our goal is to accommodate everyone who wants to ski and ride at our mountains this season. For more information on capacity constraints for dining, ski school and more please visit here. Additionally, general season pass holders can make as many week-of reservations as they would like subject to availability. You can also reset your password in "My Account," by using the forgot password link. If you try to reserve days online with this pass, you may receive an error "NO VALID PASS," this is only because these passes do not require a reservation. Epic SchoolKids enrollment is now closed for the 2020/21 season. Please check back regularly on https://www.epicpass.com/region/partners.aspx to learn about any updates regarding our Partner Resorts. We will provide further details in late November. For Epic Day Pass products with Holiday Restrictions, the Holiday Restrictions will apply at all resorts. Q: I bought my pass before I knew you would need a reservation to use your pass. In addition, you can reserve as many days as your pass allows (minus the number of Priority Reservation Days you have reserved) during the Early Season and with week-of reservations throughout the season, as long as there is available capacity on that day and you have remaining access days on your pass. We will not be selling lift tickets during Early Season. You will have access to reserve your Priority Reservation Days for the core season as soon as the reservation system goes live on November 6, 2020. Pass holder reservations will be required every day of the season to make sure that from holidays to powder days, guests have the space they need to enjoy our resorts safely. A: No. Q: Does Telluride require reservations for qualifying Epic Passes? Passes go off sale Dec 6. A: As pass holders change their plans, capacity may become available at the resort and on the day you want to ski or ride. To make that happen, we need your help. 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